Bluecube understand that Ofcom have announced new easier and convenient ways for consumers to change landline and broadband providers. The process for consumers to switch providers until now has been difficult and complicated with different processes involved depending on what or who you are switching to. Previously the customer has had to request a change from their current provider, this has given the opportunity for providers to delay, disrupt or put the consumer under pressure to stay with them.
To resolve this Ofcom have decided to apply a single switching process in which the new provider will lead the transfer process on behalf of the consumer, under this 'gaining provider led' process which is already in use for most of the landline and broadband switches consumers will not need to contact their provider to receive a code in order to switch.
Under the switching process the providers will have to
Today’s statement and consultation can be found on-line (ofcom.org.uk)
Bluecube currently work hard to ensure minimal or no loss of service during Broadband transfers and welcome any changes that Ofcom can implement to ensure zero loss of service.
Is your business getting the fastest and most cost effective internet service available? Do you need guaranteed bandwidth or ideas to increase the internet connection speed for your business? Bluecube can provide a solution, regardless of where your business is located we can offer a solution. Contact the business sales team now on 0844 8932310.